Whether it’s turning an actress or basketball star into a digital ambassador or creating an entirely new persona to become the face of your brand, keep four key concepts in mind when working with a digital human experience platform to develop an influencer to support your brand. Unlike B2B human influencers, digital brand ambassadors are a multimodal digital interface, meaning they can use different types of digital content to create a balanced experience, such as guiding users through a specific process and answering their questions. By hiring a digital brand ambassador, forward-thinking B2B companies can build deeper relationships with their customers and create a positive experience with them that increases their lifetime value and ensures they never forget their interaction with the brand. Creating personalization and relevance for your audience also includes the ability to track your digital employees’ behaviors and interactions with users to identify areas that may need to be tweaked for a smoother experience. As consumer expectations and buying behavior continue to evolve, businesses must develop innovative solutions, such as digital people, to leverage marketing investments, attract new customers through strong brand engagement and ensure customer loyalty. Another element of digital persona technology that companies are using is the ability to turn popular celebrities into digital brand ambassadors. One of the top priorities for marketers is to build long-lasting, positive relationships with their customers. Therefore, it’s critical that your digital persona makes your interactions relevant, transparent and personal. As the skills of digital personas improve, more companies are using them as digital brand ambassadors or influencer agents to improve the effectiveness of marketing campaigns and optimize business operations. One of the stages of conversational design is role-playing to make sure the digital persona conveys the right emotions to the user. The experience of interacting with them and their expressions allows you to design elements that can be missed if you don’t take the time to ensure that digital human communication is as realistic as possible. Another way to increase the versatility of your digital persona is to determine what skills you need based on your industry and influencing your marketing priorities. With the best digital brand ambassadors, basic movements and conversational phrases can be captured in a matter of minutes, opening up limitless possibilities for better influencer marketing and brand partnerships. Digital human platforms can be linked to a company’s internal database, providing the influencer with easily accessible background information that can be useful when communicating with customers. Paradoxically, digital humans can offer people the human interaction they lack, while being infinitely accessible and speaking more than 70 languages. Simply put, people interact directly with your brand through your digital ambassador, so the experience should be as positive as possible. In this situation, a company would probably want its digital person to work with patients, fill out forms and answer general health questions.