The management of social networks has so much to do with

The management of social networks has so much to do with the current situation, dealing with others, listening and helping the community to grow. A5 Active social listening and passive social listening, you can be a good listener in both directions – listening without offering your brand as a solution. Social media management is not limited to publishing status updates, sharing blogs and event images, and scheduling updated content. A large part of social network management controls the product or the nuances of the service offered. For my generation, Facebook wouldn’t be the best social media to listen to because many of us aren’t there. The goal is not only to show your audience that you are listening, but also to use this information to improve your service. Remember that if you don’t take on board the lessons you learned from listening, you only share the things you think your audience wants. Simply put, social listening is listening to your audience. As our friends at DigitalDiary have indicated, listening is a good way to ask serious questions about the brand. She is the founder of Arkay Marketing, a PR and social media marketing agency that focuses on small businesses, particularly in the areas of lifestyle, nutrition and health. She has also written an article on the benefits of social listening.