Customer Experience Management – Whether you want to

Whether you want to promote highly personalized and time-sensitive offers, increase shop attendance, promote new products or collect customer data, mobile broadband provides the tools and restaurant experience you need to turn casual customers into loyal customers for life. With the mobile messaging platform in the field, retailers can make highly personalized offers to consumers based on their preferences and key CRM data points, such as the location of the nearest store. Upland Localytics for mobile apps and push notifications collects customer data for each interaction, allowing retailers to provide unique offers and services tailored to customer needs. Whether you want to send reminders about upcoming shows, get real-time information about events or assess your audience, Upland Mobile Messaging has the tools and expertise to engage your audience and get immediate responses and results. Whether you want to manage vouchers, activate bonus cards, create participant cards or alert customers depending on their location, Upland Mobile Pass Manager can enhance your strategy with dynamic, targeted and efficient mobile passes. CXM’s cloud-based performance allows agents to access knowledge to connect with customers and turn more calls into sales, while collecting information in real time throughout the customer journey. Upland Localytics for Mobile Applications supports everything from OTT to mobile applications, providing a comprehensive view of user engagement and enabling media vendors to customize content across all platforms, improve user experience and increase customer loyalty. Mobile field messages can send text messages to connect underserved populations to key sources, schedule meetings and alerts in real time, and keep citizens informed of local news. With Upland Localytics for mobile applications and push notifications, retailers can transform this loyal customer base into sales. Using powerful data processing in natural language to measure user experience, Upland Rant & Rave enables companies to capture the voice of their customers in real time, increase customer loyalty and retain them with information that can be used for concrete action. Whether you want to expand your list or activate your followers, Upland Mobile Messaging has the tools and expertise to help you engage mobile users and achieve incredible results. Upland’s powerful CXM cloud marketing solutions support advanced segmentation and targeting, giving marketers the tools and expertise to create effective email marketing campaigns and promote customer relationships. With land-based mobile messaging, you can send informative text messages, make instant calls and create mobile fundraising campaigns to expand your list and achieve your goals. With our HIPAA-compatible platform and team of mobile strategy experts, Upland Mobile Messaging offers you all the knowledge you need to start a successful mobile health campaign and achieve real results. CXM Cloud enables organizations to achieve their goals for customer satisfaction and provide people with the experience they want and value. A high-level mobile messaging service allows you to directly manage high quality, repeatable customer interactions.