In fact, when I did this research to write my book and interview about 50 executives from large companies, small companies and various industries, I was most surprised when I interviewed these executives about the value of the brand, the extent to which they viewed it as a tool for building a culture to stimulate employees’ interest in a particular goal or idea. John Janch: Well, that’s interesting, because I’ve been saying that for 20 years now to small entrepreneurs who really don’t think about the brand or at least don’t think about it in that sense. What you are right is that there is only one control, the unconditional control that you have about how it is perceived in the market. When you define your brand strategy, it is a way to define your business strategy, oriented towards the consumer. For your brand there is no return on investment, and this is also the whole strategy of the company. Branding can accept any idea of a business strategy and make it more meaningful for the people who create these connections with the target audience, from person to person or with the products and messages they develop. This is a step-by-step guide to building the Ironclad brand strategy. Yes, and I believe that when we rethink the brand, it is what you represent in your audience. Take this important, but not urgent, so that the principles of the brand, the elements of culture, do not stop you from getting into an emergency situation with the relationships with customers or employees that run away from the company as soon as the economy is in your favor. Lindsay Pedersen : Thank you for letting me come, John. Glad to be here with you today. It’s like, for example, not developing and promoting expensive products or media if you haven’t done so, because it’s a bad return on investment if you throw too many things into the wall. Like any other strategy, it is about taking a step back, seeing what you have, what your strengths are, what your competitive advantages are, what your target customer wants and needs, and what others cannot offer.