New Transformative Product – Answering incoming calls

Answering incoming calls quickly should be a key metric, but of the 23% of interlocutors who are actually answered, nearly 60% don’t get the first call before the week is up. The solution: a new and more flexible implementation option: software playbooks flexibly adapt to the unique needs of your company and your industry. How does remote reconnaissance work? By definition, working remotely means that prospects, not just salespeople, are widely dispersed and even harder to reach. For example, if your contact tends to respond to emails even if they never write, the dynamic reading rule automatically adjusts to focus on emails so that they are always available. Salespeople in the field don’t have time to find the tools and features they need to communicate with customers. With shared records, you can have playbooks automatically assigned to personal or shared assets where all team members can access them, and urgent tasks can be automatically transferred from one rep to another. XANT Intelligence uses data to predict outcomes and recommend events for each number and customer. Many of these are a closing conveyor belt but don’t materialize: reps don’t prioritize, or a rep is late, they may get lost during the influx, or it could be that because of the ownership rule, when a rep is out of the office, the rest of the team is stuck. Scenarios recommend individuals, provide their contact information, and list their role on the purchasing committee. Vendors lose revenue if they don’t contact prospects quickly enough. Track incoming and outgoing calls, cases handled, emails sent, calls made, call times, contacts needed, etc. and compare to your peers. Problem: Solid leads get lost and then a sale follows. Most salespeople don’t reach everyone and probably don’t know who they are, so the sale gets lost. Sales are treated differently in different countries, and some countries prohibit cold calling at certain times or times of the year.