However if you try to do training without waiting you

However, if you try to do training without waiting, you tend to make your team believe that they are already trained after watching one video or one chapter. Because they have never seen anything else, they may resist the idea that they don’t need training. If you view training as something that can be done quickly, you often pile too much information into too short a time frame, giving no time to wait and assimilate it. You don’t want employees to leave the training program with a sense or idea of what they need to do; they need to know, practice, and be coached through the trial sessions. However, HRDrive shows that employees can devote only about 1% of their time to professional development, and only 12% of students report that they apply the skills they learned during training to their jobs. Retailers need to understand the forgetting curve, where people tend to halve their memory of recently acquired knowledge in a matter of days or weeks if they do not consciously repeat what they have learned. On the other hand, with the current problems in the supply chain, waiting is a necessity, and waiting helps us understand our customers’ frustration. I know that sometimes I literally hold my tongue to the roof of my mouth so that I don’t exceed the waiting time that I know is necessary for a student to speak. It kills them because they don’t approach the training with an open mind. It’s focused training, away from distractions, in small increments, with a waiting period for the mind to remember what it has learned and restore synapses. Now, if I ask you what you’ve eaten in the last five days and you can’t remember, I can show you a menu or just say, “I said meatloaf.” Then you smile and remember – yes, I ate that. These facilitation activities were based on immersive learning theory, so we were bombarded with information from 10 a.m. to midnight, with little breaks. Continuous education should not be something you do once, but something you do all the time, like uploading products, calling customers, and answering the phone. On one podcast, one person told me that post-pandemic HR management is more about training than education. Every time we think of meatloaf, we tell our brain that it’s an important thing to remember, and it creates strong connections or synapses in the brain.